Returns and complaints
Right of withdrawal
You may withdraw from a distance contract within 14 days of receiving the parcel, without giving a reason.
How to return
Write to customer@bogdaoskin.com. Send the unused product, in its original packaging, to BOGDAO sp. z o.o., Tumlin-Podgród 52a, 26-085 Miedziana Góra, Poland. You pay the direct cost of the return shipment.
Refund
We refund the price to the same payment method within 14 days of receiving the returned product.
Complaints
We reply to a complaint within 14 days. If we need the product, send it to the address above.